Thursday, November 17, 2011

Kids Who Follow House Rules Have Less Negative Experiences Online

Norton Online Family Report Identifies Issues of "Cyberbaiting" and Overspending

TORONTO, November 17, 2011 /Canada NewsWire/ - The latest edition of the Norton Online Family Report sheds new light on the realities and risks of growing up in the digital age. This year's report identifies the new issue of "cyberbaiting," a growing phenomenon where kids taunt their teachers, then capture the distressed reactions via cell phone videos. In addition, the report reveals a surprisingly high number of kids taking liberties with their parents' credit cards for shopping online. However, it's not all bad news: the report shows that following clearly stated house rules for proper Internet behavior can make a significant impact in averting negative online experiences.

Overall, almost 62 per cent of kids across the world said that they have had a negative experience while online. Nearly four in 10 (39 per cent), however, have had a serious negative experience online, such as receiving inappropriate pictures from strangers, being bullied or becoming the victim of cybercrime. The report also shows that kids who are active on social networks open up more doors for content or situations that can be tricky for them to handle: 74 per cent of kids on social networks find themselves in unpleasant situations online, compared to 38 per cent who stay away from social networking.

Parents are setting ground rules, however, for online use, which helps kids have a more positive experience. The Norton Online Family Report shows that 77 per cent of parents have rules for how their kids may use the Internet. For those households where rules exist, while the "good kids" who follow the rules stay relatively safe with 52 per cent having had a negative experience online, the percentage increases to 82 per cent among rule-breakers.

"Kids are developing their online identity at an earlier age than ever before," said Vanessa Van Petten, youthologist and author of "Radical Parenting. "They need parents, teachers and other role models to help them figure out where to go, what to say, how to act and perhaps most importantly, how not to act. Negative situations online can have repercussions in the real world—from bullying to money lost in scams to giving strangers personal information."

Teachers at Risk of Cyberbaiting

One of the more shocking examples of using social networks for bad behavior is cyberbaiting, where students first irritate or bait a teacher until he or she cracks, filming the incident on their mobile device so they can post the footage online, embarrassing the teacher and the school. One in five teachers has personally experienced or knows another teacher who has experienced this phenomenon.

Perhaps because of cyberbaiting, 67 per cent of teachers say being friends with students on social networks exposes them to risks. Still, 34 per cent continue to "friend" their students. Only 51 per cent, however, say their school has a code of conduct for how teachers and students communicate with each other through social media. Eighty per cent of teachers call for more online safety education in schools, a position supported by 70 per cent of parents.

Raiding Mom's Digital Purse

Twenty-three per cent of parents who let their kids use their debit or credit card to shop online say their kids have overspent. Thirty per cent of parents, however, say that their child has used their debit or credit card to shop online without consent. And more than half of parents (53 per cent) who let their kids shop online using their online store account reported that their child has used it without permission.

But saving money isn't the only reason to set clear guidelines about online shopping and safe Internet behaviors. Eighty-seven percent of parents whose children have been the victim of cybercrime have also been a victim themselves—a steep increase from the global average of 69 per cent among online adults across the world. (Norton Cybercrime Report, 2011)

In Canada: The Breakdown

...69 per cent of Canadian adults surveyed have fallen victim to cybercrime and 37 per cent of children reported being victims as well

...68 per cent of children in Canada said that they have had a negative experience online

...88 per cent of teachers reported that being friends with students on social networks exposes them to online risks

...Only six per cent of Canadian teachers are friends with students on social networks, compared to 34 per cent globally

...Eight per cent of teachers have personally experienced or know another teacher who has been cyberbaited

...71 per cent of teachers call for more online safety education in schools, a position supported by 68 per cent of parents

...Only five per cent of parents in Canada say they have no idea what their children do online, but 17 per cent of children in Canada think their parents are clueless and have no idea about their online activities

...32 per cent of parents suspect their child changes the way they act online when parents are watching them - and 41 per cent of children said they sometimes stop what they are doing online if they know their parents are watching

"Teachers spend almost a third of the day with our children, and play an integral role in helping parents understand children's behaviours, so it was really important for us to gauge their thoughts on cyber safety, and their perceptions of children's online behaviours ," said Lynn Hargrove, director of Consumer Solutions for Symantec Canada. "This report helps paint a picture of what's really happening online, so that we can recognize and address the shortcomings to keep our children safe from potential online dangers. At Norton, we believe that education is a huge part of prevention. We'll continue to do our part and make resources available to educate children, teachers and parents so that they can stay informed about the latest cyber dangers."

For more tips on how to keep your kids and yourself safe online, please visit: For more findings from the Norton Online Family Report globally and by country, please visit:

Symantec's Norton products protect consumers from cybercrime with technologies like antivirus, anti-spyware and phishing protection -- while also being light on system resources. The company also provides services such as online backup, PC tuneup, and family online safety. Like Norton on Facebook at and follow @NortonOnline on Twitter.

About Symantec

Symantec's Canadian operations are headquartered in Toronto with offices in Montreal, Ottawa, Calgary and Vancouver. For more information on Symantec products or current promotions, access Symantec's Canadian Web site at Symantec is an active member of the Business Software Alliance (BSA).

Symantec is a global leader in providing security, storage and systems management solutions to help consumers and organizations secure and manage their information-driven world. Our software and services protect against more risks at more points, more completely and efficiently, enabling confidence wherever information is used or stored. More information is available at

About the Norton Online Family Report methodology

Between February 6, 2011 and March 14, 2011 StrategyOne conducted 19,636 online survey among 12,704 adults (including 2956 parents of children aged 8-7), 4553 children aged 8-17, and 2379 teachers of students aged 8-17.

The survey was conducted in 24 countries (14 tracking countries: Australia, Brazil, Canada, China, France, Germany, India, Italy, Japan, New Zealand, Spain, Sweden, United Kingdom, United States; 10 new countries: Belgium, Denmark, Holland, Hong Kong, Mexico, South Africa, Singapore, Poland, Switzerland and UAE). The global data has been weighted to ensure all countries have equal representation. Adults to n500 (n100 parents), children to n200, teachers to n100.

Tuesday, November 8, 2011

SecureKey Technologies Inc. to power the Government of Canada's new online authentication service

Use of bank-issued credentials from TD Bank Group, Scotiabank and BMO Financial Group will enable secure, convenient access to online government services

TORONTO, November 7, 2011 /Canada NewsWire/ - Toronto based SecureKey Technologies Inc. today announced that it has been awarded a contract by the Government of Canada to provide an innovative Credential Broker Service (CBS) that will allow Canadians to use their bank authentication credentials to obtain access to online government services. To ensure privacy protection, users of the CBS will authenticate through their bank but neither their login credentials nor the identity of their bank will be shared with the Government of Canada. Similarly, no information about the government service being accessed by the user will be shared with the user's bank.

The new service is part of the Government of Canada's Cyber Authentication Renewal initiative and leverages SecureKey's authentication solutions, which enable banks, credit card issuers, governments and healthcare providers to extend the security capabilities of chip-based payment and identity cards to their mobile and online offerings.

"We are thrilled to have been selected, through a competitive process, by the Government of Canada to provide this unique service", said SecureKey Technologies Inc, CEO Greg Wolfond, "This partnership between government and industry lays the foundation for an ecosystem that will offer increased choice and ease of use for consumers and businesses accessing secure online services."

Management of security credentials is a constant challenge for online government services which are used periodically, as website-specific user ID's and passwords are often forgotten. SecureKey's new authentication service will allow consumers to access government services using their online banking login credentials or, if offered by their bank, by tapping their bank-issued chip card on one of SecureKey's easy-to-use USB card readers or, in future, on a SecureKey-enabled laptop or mobile device.

To provide consumer choice and broad national coverage for the launch of the service, three of Canada's largest banks, BMO Financial Group, TD Bank Group and Scotiabank have been selected as the inaugural credential providers. These banks offer unparalleled authentication capabilities that will make customer access to online government services much easier.

"We are pleased to be able to offer our customers safe, secure and convenient online access to government programs and services," said Mike Henry, Scotiabank's Senior Vice-President and Head of Canadian Retail Payments, Deposits and Lending. "So many websites require login information, making it easy to forget a few every now and then. With this service, our customers won't have to worry about remembering another user ID and password because they will be able to easily access government services online using what they already use with us. This will give them the peace of mind that their personal information is securely protected."

"BMO sees this as a natural extension of services we offer to our customers. Our participation gives customers a secure, simple, and trusted verification process for accessing government sites and also levers the investments we have already made in chip and contactless technology to create a safe & sound environment for banking and payments," said Mike Kitchen, SVP, P&C Products, BMO Bank of Montreal.

"SecureKey's credential service will offer our customers a powerful combination of security and convenience when accessing their government accounts online," said Paal Kaperdal, SVP, Online Banking, TD Bank Group. "This is an innovative approach by both government and industry to improve an essential service for Canadians, and another way that TD can fulfill our promise of delivering a more comfortable banking experience to our customers."

The CBS will go live in 2012 and will be made available to all Government of Canada Departments and Agencies.

About SecureKey Technologies Inc.

SecureKey develops innovative hardware and software solutions that extend the power of chip-based identity and payment credentials to online and mobile transactions. With SecureKey, financial institutions, health care providers and government organizations can offer their online customers the convenience and security of ' tap to authenticate' and 'tap to pay' services. SecureKey is a privately held company with offices in Toronto, Ontario.

About BMO Financial Group

Established in 1817 as Bank of Montreal, BMO Financial Group (TSX, NYSE: BMO) is a highly diversified financial services organization. With total assets of CDN$477 billion as at July 31, 2011, and more than 47,000 employees, BMO provides a broad range of retail banking, wealth management and investment banking products and solutions.

About Scotiabank

Scotiabank is one of North America's premier financial institutions and Canada's most international bank. With more than 70,000 employees, Scotiabank Group and its affiliates serve some 18.6 million customers in more than 50 countries around the world. Scotiabank offers a broad range of products and services including personal, commercial, corporate and investment banking. With assets above $567 billion (as at July 31, 2011), Scotiabank trades on the Toronto (BNS) and New York Exchanges (BNS). For more information please visit

About TD Bank Group

The Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Group (TD). TD is the sixth largest bank in North America by branches and serves more than 20 million customers in four key businesses operating in a number of locations in key financial centres around the globe: Canadian Personal and Commercial Banking, including TD Canada Trust, TD Insurance and TD Auto Finance Canada; Wealth Management, including TD Waterhouse and an investment in TD Ameritrade; U.S. Personal and Commercial Banking, including TD Bank, America's Most Convenient Bank and TD Auto Finance U.S.; and Wholesale Banking, including TD Securities. TD also ranks among the world's leading online financial services firms, with more than 7 million online customers. TD had CDN$665 billion in assets on July 31, 2011. The Toronto-Dominion Bank trades under the symbol "TD" on the Toronto and New York Stock Exchanges.

Monday, November 7, 2011

CRIME PREVENTION WEEK: "Crime Prevention through Innovation and Technology"

Crime Prevention… It's everyone's business.

ORILLIA, Ontario, November 6, 2011 /Canada NewsWire/ - With Crime prevention Week underway (November 6 - 12, 2011) the Ontario Provincial Police (OPP) recognizes the need to utilize technology in its delivery of innovative crime prevention strategies to help engage communities in the prevention of crime.

Public awareness and education initiatives such as the OPP Crime Prevention Section's multi-media and interactive Internet site, the strategic use of Facebook, YouTube and Twitter are excellent examples of innovation and technology tools the OPP uses to assist in crime prevention.

The OPP also provides a variety of school-based and community-based programs designed to provide awareness and prevention tips for safe cyber experiences for children. With more than 94 per cent of children accessing the Internet at home, technology and innovation are paramount to effectively addressing current Internet issues for kids such as netiquette, cyberbullying, security, privacy, risqué texting and gaming.

Internet Exploitation & Threats Prevention is one of a number of important objectives carried out by the OPP Youth Issues Unit and the OPP recently teamed up with the Ontario Physical Health and Education Association (Ophea) to launch Connect[ED]; Real Life Online, an important new program that educates students, teachers and parents about Internet safety.

Through innovation and technology, by educating communities and being proactive in the reduction of crime, the OPP remains dedicated to eliminating the opportunity for crime in support of the OPP's vision of Safe communities - A Secure Ontario.


Community Issues:

Crime Prevention:

OPP Facebook, Twitter and YouTube websites:

Connect[ED] Program:

For more information on Crime Prevention Week please contact your local OPP Detachment.